FAQ's


Shipping:

All orders will be shipped within three business days of the order date.

Shipping rates vary by weight. Purchases 0 - 5 pounds ship for a flat fee of $10. Purchases 6 to 15 pounds ship for $15. Anything over 15 pounds will be $30.

Once your artwork is shipped, please allow three to six more business days for your art to arrive.

You will receive an email with a tracking number so that you can see exactly when your art will arrive. If you need artwork delivered on a tight deadline, please contact us before placing your order at Brooke@LMBArtGlass.com so that we can arrange expedited shipping.

We send art via FedEx, UPS and other common carriers. All artwork is fully insured when shipped. We take special precautions to prevent any damage while shipping. All art is thoroughly wrapped in bubble wrap for shipping.

If you receive a damaged piece of art, contact us within 24 hours at Brooke@LMBArtGlass.com. Please save the box and all packaging material; we must have these items in order to process the claim.

 

International Shipping:

Order to be shipped outside of the United States will be shipped within seven business days of the order date. Please contact LMB Art Glass for shipping rates outside of the United States.

Also note, art shipped outside of the United States is subject to duties, taxes and/or fees. Please consult your local customs office for more details about duties and taxes.

 

Tax:

Taxes are subject to individual state tax rates.

 

Returns:

No returns, all sales are final.

 

Contact:

To contact LMB Art Glass, please email Brooke@LMBArtGlass.com or call (214) 377-8001 and we will respond as soon as possible.